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Terms of Service

Last Updated: October 22, 2025

1. Acceptance of Terms

By accessing and using Narralyn ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use the Service.

2. Description of Service

Narralyn provides an audio and video editing platform that allows users to:

  • Upload audio and video files for transcription
  • Edit audio/video content by selecting and modifying text transcriptions
  • Export edited audio and video files
  • Store project data locally in the browser

The Service uses AI-powered transcription technology to convert audio to text.

3. Credit System and Payment

3.1 Credit Purchase

Narralyn operates on a pay-as-you-go credit system. Users purchase credits that are used for transcription services.

3.2 Credit Usage

Credits are charged per minute of audio transcribed, rounded up to the nearest minute. For example:

  • 1 minute 1 second of audio = 2 credits
  • 5 minutes 30 seconds of audio = 6 credits

3.3 Early Adopter Pricing

Users who purchase credits during the early adopter period will maintain their pricing structure permanently, even if prices increase for new users in the future.

3.4 No Refunds

All credit purchases are final and non-refundable. Credits do not expire.

4. User Accounts

4.1 Account Creation

To use Narralyn, you must create an account by providing a valid email address and password.

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account.

4.3 Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms of Service.

5. Content and Data

5.1 Your Content

You retain all rights to the audio and video files you upload to Narralyn. By uploading content, you grant us a temporary license to process your files for the purpose of providing the Service.

5.2 Data Storage

Project data is stored locally in your browser using browser storage technology. Audio files are temporarily stored on our servers during processing and are deleted after export.

5.3 Data Deletion

You may delete your projects at any time through the Service interface.

5.4 Prohibited Content

You may not upload content that:

  • Violates any laws or regulations
  • Infringes on intellectual property rights
  • Contains malware or harmful code
  • Contains illegal, offensive, or harmful material

6. Service Availability

We strive to provide reliable service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time.

7. Limitation of Liability

Narralyn is provided "as is" without warranties of any kind. We are not liable for:

  • Loss of data or content
  • Transcription accuracy or errors
  • Service interruptions or unavailability
  • Any indirect, incidental, or consequential damages

Our total liability shall not exceed the amount you paid for credits in the past 12 months.

8. Intellectual Property

The Narralyn platform, including its code, design, and branding, is owned by Narralyn and protected by copyright and other intellectual property laws. You may not copy, modify, or distribute any part of the Service without permission.

9. Third-Party Services

Narralyn uses third-party services for payment processing (Stripe) and transcription. These services have their own terms and privacy policies that apply to your use of the Service.

10. Changes to Terms

We may update these Terms of Service from time to time. Continued use of the Service after changes constitutes acceptance of the updated terms. We will notify users of significant changes via email or through the Service.

11. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions.

12. Contact

If you have questions about these Terms of Service, please contact us at: micael@invisiblepuzzle.com